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Healthcare Support Worker Apprenticeship Level 2

This apprenticeship programme will suit you if you are employed in delivering clinical healthcare care in England. You will currently be working in a relevant setting such as a nursing home, GP surgery, medical centre, hospice or hospital. Alongside the main programme, you will be able to study for first aid and manual handling qualifications at no extra cost. 

Entry requirements

Grade requirements: You must demonstrate the ability to work towards Level 1 in both English and maths following an initial assessment.

Other requirements: You must be willing to undergo an enhanced Disclosure and Barring Service (DBS) check. Whilst there are no formal criteria, people who successfully complete apprenticeships and continue to work in the sector most often exhibit empathy, care and interest in others and want to work in the health or social care sector. Potential apprentices should have a suitable level of physical fitness and ability to perform some aspects of the job roles, for example assisting in moving and handling of people and objects.

Course content

During this apprenticeship you will study a range of topics, including:

  • Communication
  • Health intervention
  • Person centered support and planning
  • Dementia, cognitive and mental health issues
  • Personal and people development
  • Activities for daily living 

Assessment methods

Assessment methods will include observations of practice, professional discussions, Q&A, case studies, and witness testimonies. Functional skills are assessed via online exams and ‘a speaking and listening’ assessment

There is also an End Point Assessment which will include:

  • A multiple choice test following the five knowledge components for the apprenticeship standards.
  • Observation of practice in the work place to assess skills and behaviour
  • A portfolio of evidence showing knowledge, values and behaviours
  • An interview with the end point assessor


You will gain the following qualifications:

The Care Certificate


  • Functional Skills in English and maths 
  • First aid at work
  • Manual handling 

Further study and career options

Further study: On completion of this apprenticeship, you may progress on to further qualifications specific to your work context. A wide range of qualifications are available for use within the Healthcare sector. These may include further QCF qualifications, apprenticeship for Senior Healthcare Workers or other work-related education and training to support continuing professional development.

Future careers: Alternatively you could progress into a number or career roles including healthcare assistant, healthcare support worker, nursing assistant or nursing auxiliary

Course Information & How to Apply

To start this Apprenticeship you will need to be employed in a relevant job role – visit the Apprenticeships section of our website, where you can view our Apprenticeship vacancies. For further information or queries you can email us or call 01234 291747.

LengthStart DateFeesLocationCourse Code
12 to 18 months Flexible Apprentices do not have to pay a fee to study, however the employer may be required to pay depending on their Levy entitlement/age of the candidate. For further information call 01234 291747. Cauldwell Street K1564


Additional Learning Support
If you have a specific learning difficulty or disability, are deaf or hearing impaired, our Additional Learning Support team are on hand to give you assistance whenever you need it.  Find out more.

Autism & Asperger’s Syndrome Support
At Bedford College, we are committed to developing the provision for students on the autistic spectrum, including Asperger’s Syndrome.  Find out more.

We have access arrangements in place to help students with disabilities or any other particular needs. Call us on 01234 291000 for more information.

Additional formats
Course information sheets are also available in large print and audio formats. Call us on
01234 291000 to order your copy.

Next steps

To be eligible for an apprenticeship you must either be employed on a full-time contract by an employer willing to support your training or have an offer of employment as an apprentice. Bedford College can help you find a job role with an employer if you don’t already have one.

» Find out more and how to apply

Bedford College actively seeks to promote equality of access to education and training and to provide support where appropriate. Employers are made aware that apprentices have the same rights to protection against discrimination, harassment and victimisation under the Equality Act 2010 as employees. 

Apprentices who have disclosed a disability covered by Equality legislation have the right to request reasonable adjustments in the workplace. We will work with employers to ensure that appropriate adjustments are agreed and established to facilitate this.

At the College we provide additional support for students and apprentices who have a specific learning difficulty or disability.

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